Chromebook Support & FAQs

ContentKeeper is a web filtering tool. Web filtering is required for schools as a part of the Federal Erate program. We own the data, and the data is in our data center, with limited availability to the data team who protect it.

Please understand that no filtering system can be considered 100% effective. Though ContentKeeper is a robust web filtering tool, the internet is constantly changing and provides worldwide access to information. Just like all tools, using the internet requires coaching and of supervision from parents and teachers. 

Only CCS owned and BYOD Chromebooks that have been logged in with a student's CCS account will have their web activities pass through CK.

We’ve selected a product that should have minimal impact on the system performance. Using any filtering software will cause a slight delay in response time when browsing the web, and Content Keeper is no different in this regard.

Teachers have the ability to request legitimate sites be unblocked for educational purposes. A team comprised of teachers and administrators review the requested sites based on their educational merit and the standards set forth via the E-rate program.

CCS student Chromebooks are configured to save the browser history. 

With your student logged into the Chromebook, open the Chrome browser. Select the three-dot menu in the upper right-hand corner (1), hover over History (2), and select History (3).

Alternately, you may hit ctrl + h on the keyboard. 

Student browser activity is grouped by date (1). You may also use the search box at the top of the page (2).

The ContentKeeper category called Social Networking is blocked for all elementary and middle school students. The category is allowed for high school students. However, more granular control has been applied to specific sites as listed in the chart linked below.  

Social Media Access for Students

We block access to known VPNs on the CCS network.

VPN stands for Virtual Private Network. A VPNs is a software tool that creates an anonymous and encrypted connection between the user and the internet by routing internet traffic through the VPN’s server. It violates our Responsible Use Policy to use a VPN to bypass ContentKeeper (section M under Conditions and Standards for Responsible Use of Technology).

We block access to known web proxies on the CCS network.

A web proxy is a website that acts as a middleman between the user and the content they are trying to access. Web proxies create an anonymous connection to the internet but don’t provide the same encryption as a VPN. Using a web proxy to bypass ContentKeeper violates our Responsible Use Policy.

Just as with all content on the internet, new VPNs and web proxies appear daily. Both ContentKeeper and CCS technology staff work to keep our lists as up-to-date as possible.