Managing the Focused Inbox
Abigail Pagryzinski
In Outlook, users may see two tabs at the top of their email: Focused and Other. Emails that Outlook determines as important will go to the Focused tab, while everything else will go to Other.
To see all emails in one inbox, follow these steps.
Webmail
Select the Settings gear icon in the upper right corner.
Select Mail > Layout > Don't sort my messages
Select Save
Outlook
Select View > Show Focused Inbox